Shipping Policy for Polkadot Official Shop
Welcome to Polkadot Official Shop! We are delighted to offer you our delicious and unique Polkadot chocolate bars and gummies. We strive to provide our customers with a seamless shopping experience and timely delivery of our products. The following shipping policy outlines our commitment to delivering your order with care and efficiency.
Polkadot Official Shop ships to customers within the United States and internationally. Please note that shipping rates and delivery times may vary based on the destination country.
Shipping Methods and Rates:
We offer the following shipping methods for our customers:
a. Standard Shipping: For customers within the United States, standard shipping takes 5-7 business days. Shipping rates will be calculated at checkout based on the weight and size of your order.
b. Expedited Shipping: Expedited shipping is available for an additional fee and takes 2-3 business days for delivery within the United States.
c. International Shipping: Shipping rates and delivery times for international orders will be calculated at checkout based on the destination country and the weight and size of the order. Please note that customers are responsible for any customs fees, taxes, or duties that may apply.
Order Processing Time:
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Please note that processing times may be longer during peak seasons or for larger orders.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your package on the carrier’s website.
If your order does not arrive within the estimated delivery timeframe, or if your package arrives damaged, please contact our customer service team at firstname.lastname@example.org We will work with you to resolve any issues and ensure your satisfaction.
Returns and Refunds:
If you are not satisfied with your purchase, please refer to our Return and Refund policy for detailed information on how to return your items and request a refund.
Thank you for choosing Polkadot Official Shop for your Polkadot chocolate bars and gummies! We appreciate your business and look forward to providing you with an exceptional shopping experience.